Shipping and Deliveries

DELIVERY IN VALENCIA: The delivery service in Valencia will be carried out, in the vast majority of cases, on the same day of purchase, as long as the payment has been reported by the customer. The client will be notified in advance about any delay that his delivery could have, always looking for a way to solve it for his benefit.

We will send a text message and/or an email to notify you when the delivery service will take place. It is the customer's responsibility to be attentive to receive their order. In case of not being able to make the delivery due to the absence of the recipient, the delivery service will be scheduled for the next business day and the cost of the service will be borne by you.

We deliver in almost all of Valencia, there are areas that we do not reach due to distance issues. If you have a question about the coverage area of ​​our delivery service, please write to us by Whatsapp or hola@holalab.co

NATIONAL SHIPMENTS: Shipments within Venezuela will be made through the parcel company MRW or Zoom, according to the customer's preference, with a minimum delivery of approximately 2 to 3 days. At the moment we do not offer international shipping.

The delivery of the products will be made to the shipping address indicated by the customer at the time of purchase, which must be a specific agency and not an address. The billing address and shipping address do not need to match. There is the possibility of placing an order and having it delivered directly as a gift to a third person. This option must be indicated during the purchase process in the place enabled for it.

PICKUP AT THE CC MEDITERRANEAN PLAZA: The customer can pick up their order at the store located at CC Mediterranean Plaza. You will be notified when your order is available for delivery. Please check store hours before going to pick up.